So, how many of you out there have recently purchased an iPod, an iPhone or an iPad recently?
Well some of you who have one of these devices may also have a Mac computer. There is also a good chance that some of you are running OSX Tiger(10.4 on your device. This version of OSX was released in 2005, therefore it’s a good chance that all macbooks and imacs between mid-2004 and mid-2007 would have OSX Tiger installed on it. Of course if you buy one of the above devices, you need to have the latest version of Apple’s music management software iTunes. However, the latest version(10.2.2) is not compatible with OSX Tiger. The next move would be to get at least OSX Leopard(the next version up from OSX Tiger). Which is no longer available unless if you are willing to get a copy from Amazon or eBay. According to an article from the newspaper from the guardian(available here), some users are saying that Apple are just trying to make you complain and force you to buy a new macbook, iMac or Mac Pro.
In a recent update to this story, you can call AppleCare(Apple’s customer service division). You will need to give them the serial number of your iPod, iPhone or iPad. If they find that your device is within the regular 1-year purchase time, they will send you a copy of OSX Leopard free of charge. However, I should state that this is an unconfirmed development so please check back here regularly for confirmation of this. If this is true, then this is yet another example of good customer service from Apple.